What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow websites to recognize your device, maintain secure sessions, and remember certain interactions with the site.
Cookies can be:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain on your device until they expire or are deleted
How We Use Cookies
Orca Pings uses cookies and first-party tracking strictly to support the operation, security, and improvement of our website and services. We do not use third-party analytics platforms, advertising networks, or social media tracking cookies.
We use cookies and internal tracking to:
- Enable secure login and account authentication
- Maintain active user sessions
- Allow access to member features such as forums and dashboards
- Process quote requests, support tickets, and other forms
- Protect the website against abuse, fraud, and security threats
- Measure aggregate usage such as page and post views
- Associate interactions with content to user accounts (e.g., viewing content, requesting quotes, submitting tickets)
- Improve the relevance of communications for users who opt into newsletters or updates
All analytics and tracking are implemented using first-party systems controlled by Orca Pings.
Types of Cookies and Tracking We Use
Essential / Functional Cookies
Required for the website to function properly:
- Login and authentication cookies
- Session state cookies
- Security and CSRF protection tokens
- Form handling and validation
First-Party Usage Tracking (Non-Third-Party Analytics)
We collect limited usage data using our own systems, such as:
- Aggregate counts of page and post views
- Logged-in user interactions with content
- Associations between user accounts and actions (e.g., quote requests, ticket submissions, forum participation)
This data is used solely for:
- Improving website functionality
- Understanding which content is useful
- Supporting client relationships and service delivery
We do not use:
- Google Analytics
- Facebook Pixel
- Advertising cookies
- Cross-site tracking
- Behavioural ad profiling
Third-Party Cookies
Orca Pings does not place third-party tracking, advertising, or analytics cookies on your device. Any cookies set are first-party and directly related to the operation of our platform.
If embedded content or external services are introduced in the future, this policy will be updated accordingly.
Data Minimization & Privacy Approach
We aim to collect the minimum amount of information necessary to:
- Operate the platform
- Provide services
- Communicate directly with our clients and customers
We prioritize direct communication with users rather than reliance on third-party marketing or profiling platforms. Usage data is not sold, shared with advertisers, or used for external tracking.
Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies entirely
- Set per-site cookie permissions
Please note that disabling essential cookies may prevent you from:
- Logging into your account
- Using the forums
- Requesting quotes
- Submitting tickets
- Accessing secure areas of the site
Consent and Legal Basis
We rely primarily on cookies that are necessary for the operation and security of the website. Where applicable, first-party usage tracking is conducted to support legitimate business operations such as service improvement, content relevance, and client communication.
Where consent is required by law, users will be provided with appropriate notice and control mechanisms.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or website features. The “Last updated” date at the top of this policy indicates when changes were made.
Contact
If you have questions about this Cookie Policy or our use of cookies and first-party tracking, you may contact us.