Contact
Get in touch with Orca Pings
Reach us for support, partnerships, and general questions about our systems. For urgent issues affecting safety or abuse, use the dedicated channel below.
Address
Orca Pings
252 Esplanade W Suite 202
North Vancouver, BC V7M 0E9
252 Esplanade W Suite 202
North Vancouver, BC V7M 0E9
By appointment only. Use the form below to arrange a visit.
Business phone
+1 (778) 656-4492
Monday through Sunday from 6:00am to 9pm Pacific Time.
Please have your workspace or account ID ready if applicable.
Email
For support, partnerships, or speaking requests. We aim to respond within one business day.
Send us a message
Share a bit about what you need help with and we’ll route it to the right team.
Report abuse or safety concerns
Report abuse, fraud, or security issues
Use this channel to report misuse of our systems, suspected fraud, security incidents, or behaviour that may put people or infrastructure at risk.
These reports are prioritized and may be escalated to our security and legal teams.
General enquiries
General questions and feedback
Have a question about features, roadmaps, Power User groups, or how we work with partners and resellers? This is the best place to start.
You can also reach out directly to your account manager if you already have one.